What to do when a client won’t pay
1. Send a clear reminder
A firm, factual reminder with the invoice attached and a new due date resolves many cases.
2. Pause the work
Stop delivery and revoke access until the overdue invoice is paid. Leverage matters.
3. Final notice
A written final notice referencing your contract terms and late fees, with a deadline.
4. Escalate
Small-claims court, a collections agency, or a solicitor’s letter depending on the amount.
5. Warn the community
Once resolved (or not), add them to Blacklisted Client so the next agency is warned.